Director of Operational Analytics / Salesforce Admin Certification

Hoboken, New Jersey   |   Full time

GovPilot is looking for a Director of Operational Analytics to measure, track, and provide actionable insight on our operations to ensure the continued growth of our organization. You will be working directly with our Chief Executive Officer and Chief Product Officer to track progress and promote a data-driven culture throughout the company.


As an ideal candidate, you have extensive experience manipulating tools such as Salesforce, HubSpot, Salesloft and others to glean insight through custom reports and graphs. You should enjoy learning new applications and have a constant focus on ways to streamline operations and  increase productivity.  You will harvest data company-wide and present historical and current data through the creations of various dashboards.  You have great communication, leadership skills.

Additionally, you have the ability to interact with others, hearing their perspective and ideas with sincere interest and humility. As strong as your beliefs might be, you should always be open to hearing others.



  • Analyze and document current operational processes

  • Work with management to determine KPI’s

  • Establish mechanisms to harvest data

  • Create related dashboards for digesting information 

  • Work with management to identify and target areas for improvement

  • Work with team leads to implement processes enhancements



  • Certified Salesforce Administrator

  • Experience with HubSpot

  • Background or interest in Data Science

What We Look For

  • Passion for data-informed decision making

  • Familiarity with SalesLoft, Deltek, LinkedIn Sales Navigator, and Lucidchart is helpful

  • Strong working knowledge of data analysis and performance metrics

  • Ability to learn new applications quickly

  • Excellent problem-solving, prioritization, project management skills

  • Team player



About GovPilot

GovPilot is a cloud-based Government Management Platform, It offers governments the ability to make data-driven decisions. We do this by transitioning departments off of antiquated paper processes and single-purpose applications, to a single,  unified, cloud-based platform. Having departments and employees working within the same environment offers a number of benefits.  Primarily,  It breaks down the siloed walls & communication bottlenecks, created through fragmented departments. The government can now work with far greater efficiency.


The Culture

GovPilot is rapidly expanding and looking to hire talented, goal-oriented,  driven individuals. We foster a diverse culture, where an entrepreneurial mindset is rewarded. We look for people who want to grow both personally and professionally. We look for self-starters who want to carry the ball, people who take opportunities and run with them. We look for people who are comfortable with taking risks. Still a small software company with a headcount under 30, we typically look to promote from within.



Perks include quarterly out-of-office events like rock climbing, go-kart racing, cooking classes, hikes, scavenger hunts, etc…, We offer healthy snacks & coffee as well as delivered meals if you wish to work through lunch. Our dress code is casual, there is a sense of camaraderie at GovPilot. Our hardworking employees are recognized for their accomplishments at TownHall meetings held monthly. 


The Location

GovPilot is located in Hoboken’s bustling downtown district, close to everything you’d want and need! Lunch with a view? Take a short walk to scenic Sinatra Park. Happy hour? Choose from a wide array of restaurants and bars. Commuter? We are across the street from the path station. Meeting friends in Manhattan after work? The nearby PATH train will have you there in minutes!

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